Manager – Operations
Hyderabad, MohaliFull-time8–10 yrsPosted 5 months ago
Senior operations role at Softobiz Technologies in Hyderabad and Mohali. Needs 8–10 years.
About the role
Capability Centres — for a portfolio of international clients across multiple markets. We are looking for an Operations Manager to run the operations of the whole business: the delivery engine behind our GCCs, and the day-to-day running of the company itself. Just as important, we want someone who treats operations as something to be continuously
What you'll do
- Process, Automation & AI (central to this role)
- Review existing operational processes end to end, identify what is manual, slow, or
- Duplicated, and redesign them
- Build and roll out automation across operational and delivery workflows — reporting
- Make extensive, practical use of AI tools to streamline how the operation runs and to
What you need
- Reporting
- Coordination
Good to have
- HRMS