Manager Customer Service- Export
Navi MumbaiFull-timeMid levelPosted open since mar 2026
Mid-level customer support role at Sperton Global AS in Navi Mumbai. Needs a degree.
About the role
Manager Customer Service- Export at Sperton Global AS. Manage end-to-end export customer service operations and coordinate with customers, sales, operations, and finance teams for smooth shipment execution.
What you'll do
- Manage end-to-end export customer service operations and coordinate with customers, sales, operations, and finance teams for smooth shipment execution
- Drive achievement of Gross Profit (GP) targets by ensuring correct commercial application and profitability on export shipments
- Monitor shipment profitability and ensure accurate rates and commercial terms are applied before billing
- Follow up on customer outstanding invoices as per credit terms and credit days to support timely receivables collection
- Coordinate with customers and finance teams to resolve billing disputes and overdue payments
What you need
- Customer service
- Internal controls
- Sales
- Accounts receivable
- SOP writing
- Internal audit