Patent Support Level - 1 (Customer Care Support)
Navi MumbaiFull-time2–5 yrsPosted 4 days ago
Mid-level customer support role at Sperton Global AS in Navi Mumbai. Needs 2+ years.
About the role
We are looking for enthusiastic and customer-focused professionals to join our Customer Support team. The role involves assisting customers with their queries related to medical devices, providing initial-level support, and ensuring a smooth customer experience. You will be the first point of contact for customers and will coordinate with the
What you'll do
- Support team. The role involves assisting customers with their queries related to medical
- Be the first point of contact for customers and will coordinate with the
- Handle inbound and outbound customer support calls
- Assist customers with queries related to medical devices and their basic usage
- Provide Level 1 support and resolve basic customer concerns
What you need
- Customer service
- CRM
- Customer handling
- ERP
- Problem solving