Sr_ Relationship Manager Affluent Relations

About the role

Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high-quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets.

What you'll do

• Maximize sales performance to achieve given revenue targets (self and branch) through liability products [Current /Savings /Term deposits]
• Generate new business via sales promotions, out-marketing calls and presentations and in-branch contacts
• Participate actively in branch sales planning to generate action plans for meeting targets
• He/She is aware of bank’s Mis-selling & Sales Policies and ensure adherence all the times
• Ensure high level of customer service in the Branch. Manage difficult customer situations

What you need

• Sales
• KYC
• Wealth management
• MIS reporting
• Operational risk
• Reconciliation

Good to have

• Cross-selling