Production Support Engineer
BengaluruFull-timeHybrid5–7 yrsPosted 1 week ago
Senior IT support role at StoneX in Bengaluru. Needs 5–7 years. Hybrid.
About the role
C Connecting clients to markets – and talent to opportunity. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies. We are seeking an experienced and skilled Production Support Engineer to join our dynamic team to support mission critical Payment Applications.
What you'll do
- Monitor and maintain production systems to ensure high availability and performance
- Respond promptly to incidents, provide technical support, and resolve issues in line with SLAs
- Perform root cause analysis for production incidents and propose long-term solutions to prevent recurrence
- Providing advanced troubleshooting and resolution
- Develop and implement automation scripts to streamline incident resolution and system monitoring
What you need
- ITIL
- Troubleshooting
- .NET
- MongoDB
- SQL
- Java
Good to have
- Python
- PowerShell
- Azure
- Root cause analysis
- Cloud security