Tech Ops Team Lead
BengaluruFull-time9–16 yrsPosted 3 months ago
Leadership operations role at Stripe in Bengaluru. Needs 9+ years.
About the role
Tech Ops Team Lead at Stripe. Act in a player-coach capacity and will be accountable for supporting associates in delivering against target set goals and mentoring in subject matter expertise. You….
What you'll do
- Act in a player-coach capacity and will be accountable for supporting associates in delivering against target set goals and mentoring in subject matter expertise
- Manage a small team of TechOps Payments Analysts
- Champion metrics-driven analysis to continuously assess and optimize team performance, with a strong focus on automation
- Leverage automation to streamline data reporting and deliver timely, data-driven insights to management/key stakeholders
- Utilize data as a core tool for guiding people management strategies and optimizing team productivity
What you need
- SQL
- Data analysis
- Reconciliation
- Reporting
- Team management
- Process improvement