Verifications Operations Associate

About the role

As a member of the Bangalore team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters.

What you'll do

• We’re hiring a hands-on Verification Risk Ops Associate to support large-user special handling, migrations, and ORR activities
• This person will review KYC/KYB docs, run data queries and reports, manage queues and routing, troubleshoot with users
• Plan, lead and execute large-user migrations end-to-end: coordinate technical steps, apply migration-based grace periods (AMP), monitor progress, resolve blockers
• Run and interpret Hubble/SQL queries and build simple dashboards to track migration status, rejection rates/types, SLAs, and backlogs
• Configure internal systems queues for migration workflows: create, update, close queues and set routing/prioritization rules to support high-volume changes

What you need

• KYC
• SQL
• Reporting
• Documentation
• JIRA
• Problem solving