Employee Referral
MumbaiFull-timeJunior levelPosted 1 week ago
Customer support role at Sutherland in Mumbai. Needs a diploma.
About the role
Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Up-selling customers to new products or services may be encouraged.
What you'll do
- Respond to inquiries about products and services, processing payments, or performing general account maintenance
What you need
- Customer service
- Voice process
- MS Office
- Communication
- Upselling
Good to have
- CRM