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Referral: Senior Associate/Lead - US HRO

ChennaiFull-time4–7 yrsPosted 1 week ago

Mid-level customer support role at Sutherland in Chennai. Needs 4+ years.

About the role

You'll partner with global stakeholders to provide accurate, compliant, and customer-focused HR services while driving operational excellence and continuous improvement.

What you'll do

  • Deliver HR Shared Services across one or more specialized HR functions
  • Manage employee lifecycle activities, HR inquiries, payroll, compensation, or talent processes
  • Maintain HR data accuracy and support enterprise HR systems such as Workday, ADP, or ServiceNow
  • Collaborate with HR Business Partners, Payroll, Finance, Legal, and other stakeholders
  • Identify process improvement opportunities and support automation initiatives

What you need

  • Customer service
  • MS Office
  • Workday
  • ServiceNow
  • HR operations
  • Compensation and benefits

Good to have

  • Talent management
  • HRMS
  • SuccessFactors

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