Travel Support Services
HyderabadFull-timeJunior levelPosted over a month ago
Customer support role at Sutherland in Hyderabad.
About the role
We're looking for a detail-oriented and customer-focused Travel Support Services professional to join our team in Hyderabad, India. In this role, you will be the backbone of our travel operations, ensuring seamless travel experiences for our employees and clients. You will manage travel bookings, coordinate with vendors, and provide exceptional support to travelers while maintaining compliance with company travel policies.
What you'll do
- Be the backbone of our travel operations, ensuring seamless travel experiences for our employees and clients
- Coordinate with travel vendors, airlines, hotels, and ground transportation providers to secure competitive rates and resolve service issues
- Prepare detailed travel itineraries and provide pre-travel briefings to employees, including destination information and travel guidelines
- Monitor travel expenses and ensure compliance with company travel policies and budget allocations
- Handle travel-related inquiries and resolve issues promptly, providing proactive support to travelers before, during, and after their trips
What you need
- Customer service
- MS Office
- PowerPoint
- Problem solving
- Travel booking
Good to have
- CRM