Cluster Lead - Provisioning & Performance
ChennaiFull-time12–15 yrsPosted 1 week ago
Leadership customer support role at Tata Teleservices Career Portal in Chennai. Needs 12–15 years and an MBA, B.Tech or B.E..
About the role
Cluster Lead - Provisioning & Performance at Tata Teleservices Career Portal. Cluster Lead – Provisioning & Performance is responsible for timely & cost-effective Customer Service Delivery & Assurance.
What you'll do
- Cluster Lead – Provisioning & Performance is responsible for timely & cost-effective Customer Service Delivery & Assurance
- Tracking of the provisioning & performance activities for network & customer delivery & assurance, share the progress and resolve any concerns
- Manage existing, ongoing, and new projects while meeting the cost & quality requirements. The ability to multitask and work in coordination with multiple departments /…
- Responsible the aerial and underground construction and Network engineering requirements for LMs, BH and Core fibre NW creation
- The aspirant will have to develop mitigation and restoration methods to meet emergency conditions
What you need
- Customer service
- Telecom
- Cloud security
- IoT
- Communication