Cluster Lead - Provisioning & Performance
Navi MumbaiFull-timeSenior levelPosted 1 week ago
Senior customer support role at Tata Teleservices Career Portal in Navi Mumbai.
About the role
Cluster Lead – Provisioning & Performance is responsible for timely & cost-effective Customer Service Delivery & Assurance, Network Projects & Operations within the cluster.
What you'll do
- Tracking of the provisioning & performance activities for network & customer delivery & assurance, share the progress and resolve any concerns
- Manage existing, ongoing, and new projects while meeting the cost & quality requirements. The ability to multitask and work in coordination with multiple departments /…
- Responsible the aerial and underground construction and Network engineering requirements for LMs, BH and Core fibre NW creation
- The aspirant will have to develop mitigation and restoration methods to meet emergency conditions
- Responsible for managing the project expenditure, create progress reports, and recommend solutions to management
What you need
- Cloud security
- Telecom
- IoT
- Customer service
- Communication