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Cluster Lead - Provisioning & Performance

Navi MumbaiFull-timeSenior levelPosted 1 week ago

Senior customer support role at Tata Teleservices Career Portal in Navi Mumbai.

About the role

Cluster Lead – Provisioning & Performance is responsible for timely & cost-effective Customer Service Delivery & Assurance, Network Projects & Operations within the cluster.

What you'll do

  • Tracking of the provisioning & performance activities for network & customer delivery & assurance, share the progress and resolve any concerns
  • Manage existing, ongoing, and new projects while meeting the cost & quality requirements. The ability to multitask and work in coordination with multiple departments /…
  • Responsible the aerial and underground construction and Network engineering requirements for LMs, BH and Core fibre NW creation
  • The aspirant will have to develop mitigation and restoration methods to meet emergency conditions
  • Responsible for managing the project expenditure, create progress reports, and recommend solutions to management

What you need

  • Cloud security
  • Telecom
  • IoT
  • Customer service
  • Communication

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