SiteOps Engineer
IndiaFull-time3–6 yrsPosted over a month ago
Mid-level engineering role at Tech Data Advanced. Needs 3+ years.
About the role
As a SiteOps Engineer , you will be responsible for managing and resolving incidents and bugs across TD SYNNEX digital platforms. You’ll combine hands-on technical skills with strong incident and stakeholder management, ensuring issues are triaged, investigated, communicated and resolved, with the underlying aim to prevent a re-occurance.
What you'll do
- Lead and manage incidents , ensuring correct triage, prioritization, investigation and resolution within SLAs
- Ensure P1–P4 incidents are tracked, managed, and resolved within agreed SLAs
- Identify recurring issues and platform trends to reduce incident volume and improve reliability
- Act as change lead for bug fixes and operational improvements
- Maintain high-quality incident and backlog management, ensuring accurate reporting and data hygiene
What you need
- REST APIs
- C#
- .NET
- Kubernetes
- Agile
- Prometheus
Good to have
- ITIL
- Docker
- Datadog
- Root cause analysis