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IT Service Desk Manager

GurugramFull-timeMid levelPosted 2 weeks ago

Closed

Mid-level IT support role at Teleperformance (TP) in Gurugram.

About the role

Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users’ problems, queries or complaints.

What you'll do

  • Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems

What you need

  • Hardware

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