Account Installation Senior Representative - Cigna Healthcare
BengaluruFull-timeMid levelPosted over a month ago
Mid-level customer support role at The Cigna Group in Bengaluru.
About the role
As a Back Office Operations Senior Analyst (Band 2), you will play a critical role in delivering accurate, timely, and high‑quality operational processing across your function (e.g., Claims/Adjustments, Eligibility, Administration, Customer Service Support, Onboarding Client Setup and Subrogration).
What you'll do
- Handle higher‑complexity cases, support workflow management, provide guidance to colleagues, and help drive quality, accuracy, and operational consistency
What you need
- Customer service
- Problem solving