Customer Administration Specialist
BengaluruFull-time3–5 yrsPosted over a month ago
Mid-level customer support role at Thermo Fisher Scientific in Bengaluru. Needs 3–5 years and a B.Com or BBA.
About the role
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. The Product Administrator is part of a team which supports the Portfolio Management group (Portfolio Leader, Product Manager, Associate Product Manager) in the delivery of effective, timely and accurate product support to customers/market as well as the effective management & maintenance of product masterdata across the portfolio.
What you'll do
- Ensure consistency, accuracy, and accountability for critical data
- Manage key sub-streams including master data for Product, Vendor, and Customer
- Maintain product master data, including new item setups, descriptions, database audits, price updates (buy to list updates including year-end process
- Execute data governance at the local level as defined by Regional/Global Governance strategy
- Maintain and ensure data consistency across multiple ERPs
What you need
- MS Office
- Customer service
- Communication
- Sales
- SOP writing
- Portfolio management
Good to have
- Chemistry