Customer Service Specialist I
BengaluruFull-time4.5–7 yrsPosted 2 weeks ago
Mid-level customer support role at Thermo Fisher Scientific in Bengaluru. Needs 4.5–7 years and a B.Com or BBA.
About the role
Customer Service Specialist I at Thermo Fisher Scientific. Be a subject matter expert for the wider range of platforms and perform high end order processing tasks which requires in-depth knowledge and experience for assigned….
What you'll do
- Be a subject matter expert for the wider range of platforms and perform high end order processing tasks which requires in-depth knowledge and experience for assigned…
- Works independently, with guidance in only the most complex situations
- Ensures adherence to all internal / external processes with no slippage on transactions taken up for financial impacting processes/actions
- Solves complex problems, takes new perspectives using existing solutions, be an active participant of the process calls
- Adhere to daily turnaround time for orders as per set TAT guidelines and ensures that performance metrics/SLAs are met
What you need
- Customer service
- MS Office
- Communication
- SAP