Project Support Specialist
BengaluruFull-time5–9 yrsPosted 3 months ago
Senior customer support role at Thermo Fisher Scientific in Bengaluru. Needs 5+ years.
About the role
Re spo n sible f or handling t h e me trics in v a rio u s s y st e ms. Co ordin a t e s a n d s u pports a ss i gned PSS st a f f an d w or k s c losely w i t h f u n c tio n a l l ea d s to e n s u re op t i ma l op e r a tio n a l p e r f or m a nc e . Helps st u d y tea ms to m a i n t a in a u dit r ea diness b y brin g i n g f or wa rd i nn o v a ti v e id ea s a n d inquisitive n e w wa y s of w or k i n g.
What you'll do
- Provide r e c o n c ili a tio n , o v e rsight a n d f ollow u p on s y s t e ms a n d t r a i n i n gs f or v a rious F u nc ti o n a l D e p a r t m e n ts
- Act as oversight on eTMF-specific activities, with a preference for team members with current experience as lead on eTMF activities
- Preparing client compliance reports and creating slides for CRA meetings
- Assisting the Global Project Leader with preparation of Study Plans
What you need
- Reconciliation