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Project Support Specialist

BengaluruFull-time5–9 yrsPosted 3 months ago

Senior customer support role at Thermo Fisher Scientific in Bengaluru. Needs 5+ years.

About the role

Re spo n sible f or handling t h e me trics in v a rio u s s y st e ms. Co ordin a t e s a n d s u pports a ss i gned PSS st a f f an d w or k s c losely w i t h f u n c tio n a l l ea d s to e n s u re op t i ma l op e r a tio n a l p e r f or m a nc e . Helps st u d y tea ms to m a i n t a in a u dit r ea diness b y brin g i n g f or wa rd i nn o v a ti v e id ea s a n d inquisitive n e w wa y s of w or k i n g.

What you'll do

  • Provide r e c o n c ili a tio n , o v e rsight a n d f ollow u p on s y s t e ms a n d t r a i n i n gs f or v a rious F u nc ti o n a l D e p a r t m e n ts
  • Act as oversight on eTMF-specific activities, with a preference for team members with current experience as lead on eTMF activities
  • Preparing client compliance reports and creating slides for CRA meetings
  • Assisting the Global Project Leader with preparation of Study Plans

What you need

  • Reconciliation

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