Sr Customer Service Representative
BengaluruFull-time3–5 yrsPosted 3 weeks ago
Mid-level customer support role at Thermo Fisher Scientific in Bengaluru. Needs 3–5 years and a B.Com or BBA.
About the role
Sr Customer Service Representative at Thermo Fisher Scientific. Perform high end order processing tasks which requires in-depth knowledge and experience for assigned regions using Oracle JD Edwards.
What you'll do
- Perform high end order processing tasks which requires in-depth knowledge and experience for assigned regions using Oracle JD Edwards
- Ensures adherence to all internal / external processes with no slippage on transactions taken up for financial impacting processes/actions
- Solves complex problems, takes fresh opinions using existing solutions, be an active participant of the process calls
- Works independently and requires minimal mentorship
- Optimally collaborate across the team to ensure that mistakes are not repeated by team members
What you need
- Customer service
- MS Office
- SAP
- Problem solving