Team Lead - Clarity
RemoteFull-time5–9 yrsPosted over a month ago
Senior customer support role at Thermo Fisher Scientific. Needs 5+ years and a degree. Remote.
About the role
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. In this role, you'll supervise technical support staff across various IT disciplines including Desktop Services and Network Communications. You'll drive service excellence through collaborative cross-functional partnerships while developing your team and implementing technical solutions that meet critical business needs.
What you'll do
- Supervise technical support staff across various IT disciplines including Desktop Services and Network Communications
What you need
- Customer service
- Performance management
- Problem solving