Student position - English Speaking Customer Logistics Specialist
IndiaFull-timeJunior levelPosted over a month ago
Customer support role at transcosmos (TCIS). Needs a diploma.
About the role
As a Customer Logistics Specialist , you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams.
What you'll do
- Play an essential role in helping customers throughout their delivery journey
- Gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams
- Provide customer support for shipment and delivery enquiries via email and chat
- Track parcels and investigate delivery-related issues
- Handle customer cases and requests in a timely and professional manner
What you need
- Logistics
- Customer service
- Communication