Principal Solution Architect - AWS
HyderabadFull-time10–18 yrsPosted 4 months ago
Leadership software engineering role at TTEC Digital in Hyderabad. Needs 10+ years and a B.Sc, B.Tech or B.E..
About the role
The AWS Solution Architect will serve as a technical subject matter expert for the SandcastleCX Practice, supporting pre-sales and post-sales customer engagements. The role focuses on designing, demonstrating, and validating Amazon Connect and AWS-based customer experience (CX) solutions through Proof of Concepts (POCs), customer workshops, and solution architecture.
What you'll do
- Lead pre-sales and post-sales customer engagements for SandcastleCX
- Gather business and technical requirements and design end-to-end AWS Connect solutions
- Build and demonstrate Proof of Concepts (POCs) and customer use cases
- Design technical architecture and integration strategies
- Conduct customer enablement sessions, workshops, and platform demonstrations
What you need
- AWS
- Salesforce
- ServiceNow
- Terraform
- DynamoDB
- CRM
Good to have
- Microsoft Dynamics
- PowerPoint
- Cross-selling