Proactive Engineer Experience Management Office
BengaluruFull-timeJunior levelPosted 2 days ago
Engineering role at Unisys India (Private) LTD-UGS Bangalore in Bengaluru. Needs a BBA.
About the role
We are seeking a highly motivated and detail-oriented Proactive Engineer to join our team. As a Proactive Engineer, you will play a crucial role in analyzing data, identifying challenges, and implementing effective remediations and automations developed by automation team to enhance the digital employee experience.
What you'll do
- Proactively gather, research, and analyze data from various sources, including Digital Experience Management tools, ServiceNow and SCCM etc.
- Collaborate with key Experience Leads to understand and capture business requirements related to the digital employee experience
- Act as a bridge between technical and non-technical stakeholders, translating business requirements into technical specifications and vice versa
- Participate in cross-functional teams and contribute to the implementation of proactive measures and enhancements to improve the overall employee experience
- Act as a subject matter expert on digital employee experience tools, providing guidance and support to Experience Leads and other team members
What you need
- Business analysis
- PowerPoint
- ServiceNow
- Test cases
- SOP writing
Good to have
- Power BI
- Intune