Per Diem Patient Access Representative

About the role

Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. The Patient Access Representative welcomes, greets, interviews patients and/or representatives in person or over the telephone to ensure their initial experience with the hospital is exceptional.

What you'll do

• Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information
• Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations
• Identifies outstanding balances from patient's previous visits and attempts to collect any amount due
• Responsible for collecting data directly from patients and referring to provider offices to confirm and create scheduled appointments for patient services prior to…
• Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner

What you need

• Communication