GBS Sr Customer Service Rep
MumbaiFull-timeMid levelPosted 2 weeks ago
Mid-level customer support role at UPS in Mumbai.
About the role
Break broader business or departmental goals into tasks and targets that employees can work toward. Coach and Support Team Members: Provide guidance, feedback, and support to help employees perform their roles effectively. Team leaders may also identify training needs, mentor employees, and support new hires during onboarding.
What you'll do
- Resolve Work-Related Issues: Address problems that affect productivity, quality, deadlines, or team collaboration
What you need
- Customer service
- Escalation handling