GSOC Engineer
RemoteFull-timeFresherPosted over a month ago
Entry-level engineering role at Velocix Solutions India. Open to freshers with a B.Tech or B.E.. Remote.
About the role
Telarix assists mobile operators worldwide to scale their Voice, SMS A2P, RCS business messaging, and application enablement services, including cloud numbers.
What you'll do
- Analyse and handle the incidents discovered either through standard monitoring or through external customer request as per the company process
- Executives will be responsible for handling customer concerns through tickets
- So, how are we going to keep you busy?
- Handling the customer request via Ticketing system or Email
- Monitor the Organisation Infrastructure and Applications via Monitoring Tools and Emails
What you need
- SQL
- Telecom
- Ticketing tools
- Linux