Senior Manager - Card Portfolio Optimization Consulting, VCA X
BengaluruFull-timeHybrid8–12 yrsPosted over a month ago
Leadership consulting role at Visa Consolidated Support Services (India) Private Limited - Tech Unit in Bengaluru. Needs 8–12 years. Hybrid.
About the role
Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic problems for our clients. VCA's core client segments include issuers, acquirers, merchants, fintechs, payment enablers and governments.
What you'll do
- Develop and refine end-to-end strategies to improve KPIs: acquisition, activation, usage, spend per active, retention, cross-/up-sell, attrition reduction
- Diagnose performance drivers and recommend segment-level interventions by lifecycle stage
- Design journeys for onboarding, early engagement, habituation, maturation, retention/win-back; define treatments and test plans (A/B and multivariate)
- Identify friction points and opportunities to accelerate first-use, repeat use, and long-term engagement across digital and partner/merchant channels
- Translate portfolio objectives into campaign strategies: offer constructs, eligibility, targeting rules, suppression logic, and measurement frameworks
What you need
- Research
- Credit risk
- Underwriting
- Test cases
- Data analysis
Good to have
- Project management
- LLMs