Ultimate Success - Workfront Senior Consultant

About the role

Be a recognized authority (by clients, partners, and colleagues) in Adobe Workfront software-based solutions & technologies. Gain in-depth knowledge of a client’s technical environment, business objectives , goals, and challenges to provide the best advice needed to drive customer success and value with the Adobe Workfront solution.

What you'll do

• Work to educate clients on the standard methodologies in relation to their specific industry and key business requirements
• Interact frequently with clients via phone, email, and/or in-person—including interaction with marketers, analysts, web developers, and C-level executives
• Keep accurate daily records of client billable time
• Communicate proactively and effectively to C ustomer /Implementation Partner teams on assessments & recommendations throughout project life cycle
• Assist with enablement & desk-side coaching to Customer/Partners on product features, ad-hoc technical queries and future optimization roadmap

What you need

• Customer success
• Problem solving