All roles at Vodafone Idea

Manager - Technology

IndoreFull-time5–10 yrsPosted yesterday

Senior software engineering role at Vodafone Idea in Indore. Needs 5+ years and a B.Tech or B.E..

About the role

The role will be responsible for execution and Compliance of the service delivery within circle to fulfil the Vi deliverable as per the Customer / business requirements. Key accountabilities and decision ownership [max 5]: Compliance to end to end service delivery processes & procedures for driving Service Delivery as per committed RFS timelines to the customers.

What you'll do

  • Engage with cross functional team to enhance Order to Delivery conversion to support business and accelerate the revenue realisation
  • Manage Customer interactions in delivery circle and follow escalation process for to address customer related issues

What you need

  • Telecom
  • CCNP

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