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Service Architect-Senior Manager-Bangalore

BengaluruFull-timeSenior levelPosted over a month ago

Senior software engineering role at Vodafone (VOIS) in Bengaluru.

About the role

We are seeking an experienced Service Architect to design and govern end-to-end service architectures and operational models for customer network, security, cloud connectivity, and managed service solutions.

What you'll do

  • Design and govern end-to-end service architectures and support models for customer network and managed service solutions
  • Translate customer business and technical requirements into scalable, supportable, and commercially viable service designs
  • Define service delivery frameworks, SLAs, OLAs, governance structures, and operational processes
  • Collaborate with sales, solution architecture, product, delivery, and operations teams to deliver integrated multi-technology solutions
  • Support bids, commercial discussions, customer workshops, and executive-level presentations

What you need

  • Telecom
  • ITIL
  • Agile
  • Network security

Good to have

  • CCNA
  • CCNP
  • Firewalls

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