ServiceNow Architect
PuneFull-time10–18 yrsPosted 3 weeks ago
Leadership software engineering role at Vodafone (VOIS) in Pune. Needs 10+ years.
About the role
We are seeking a highly experienced ServiceNow Architect with over 10 years of relevant ServiceNow expertise to lead the design and architecture of enterprise-grade solutions. The role demands deep knowledge of ITSM, CMDB, CSM, integrations, and service portals, with a strong foundation in scripting and system performance.
What you'll do
- Lead the design of ServiceNow solutions across ITSM, CMDB, CSM, Event Management, and Service Portal modules
- Architect integrations involving multiple systems with ServiceNow as the core platform
- Develop high-level and low-level design documents, internal component designs, and technical documentation
- Conduct mapping and modelling exercises to support solution architecture
- Manage system upgrades, cloning, and performance optimisation activities
What you need
- ServiceNow
- JavaScript
- SQL
- HTML
- VBA