Senior IT Technical Support Engineer
BengaluruFull-time5–9 yrsPosted 2 months ago
Senior IT support role at Weekday AI in Bengaluru. Needs 5+ years and a B.Tech, B.E. or B.Sc.
About the role
Acts as a senior technical expert within the IT support team, responsible for resolving the most complex user issues, leading support-focused initiatives, and driving the evolution of support practices across the organization. This role ensures operational excellence, mentors other support staff, and contributes to cross-functional IT projects.
What you'll do
- Responsible for resolving the most complex user issues, leading support-focused initiatives, and driving the evolution of support practices across the organization
What you need
- Intune
- Windows
- Office 365
- Hardware
- Networking
- IAM