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Solutions Engineer Leader

BengaluruFull-timeHybrid12–22 yrsPosted 1 week ago

Leadership software engineering role at Whatfix in Bengaluru. Needs 12+ years and a B.Sc, B.Tech or B.E.. Hybrid.

About the role

We are seeking a dynamic and experienced Customer Solutions Leader to lead a high-performing team of 10-15 Solutions Engineers. The leader In this role, upholds high technical architecture standards, drives operational excellence, shapes talent growth, and ensures seamless cross-functional collaboration with Customer Success, Product and Engineering teams to deliver long-term customer value.

What you'll do

  • Establish solution architecture standards and ensure overall solution quality and delivery excellence
  • Play a critical role in shaping the strategy, execution, and growth of our Solutions function

What you need

  • Customer success
  • Talent management
  • Performance management
  • Root cause analysis
  • LLMs

Good to have

  • JavaScript
  • HTML
  • CSS

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