Associate/Sr. Associate
GurugramFull-timeMid levelPosted open since feb 2024
Mid-level customer support role at WNS in Gurugram. Needs a degree.
About the role
10th floor of Block A2 & A3, DLF World Tech park DLF IT SEZ, SECTOR 30, NH8, SILOKHERA, Gurgaon,Haryana,, Gurgaon, Delhi, India Handle inbound and outbound customer calls in a professional manner. Provide accurate information and resolve customer inquiries, complaints, and issues promptly. Assist customers with product or service-related questions, account inquiries.
What you'll do
- Handle inbound and outbound customer calls in a professional manner
- Provide accurate information and resolve customer inquiries, complaints, and issues promptly
- Assist customers with product or service-related questions, account inquiries
- Perform all duties within team and personal targets
What you need
- Upselling
- Cross-selling