Customer Service Associate
MysuruFull-timeJunior levelPosted today
Junior customer support role at Workers Town in Mysuru.
About the role
As a Customer Service Associate, you will serve as the first point of contact for customer inquiries and concerns. Your primary responsibilities will include responding to customer calls, emails, and messages, ensuring that each interaction is handled with professionalism and attention to detail. You will collaborate with a supportive team to address customer needs and efficiently resolve any issues that arise.
What you'll do
- Respond to customer inquiries via phone, email, and chat
- Provide accurate information about products and services
- Resolve customer complaints effectively and efficiently
- Maintain customer records and update databases
What you need
- Customer service
- CRM
- Communication