Customer Service Representative
RemoteFull-timeJunior levelPosted 3 weeks ago
Customer support role at Workers Town. Remote.
About the role
As a Customer Service Representative, you will be the first point of contact for customers, addressing inquiries and providing support through various communication channels including phone, email, and chat. Your role is vital in ensuring customer satisfaction and efficiently resolving issues to enhance the overall customer experience.
What you'll do
- Manage customer inquiries and complaints
- Provide information about products and services
- Document customer interactions in the system
- Work with team members to improve customer service processes
What you need
- Customer service
- CRM
- Communication