Customer Support Associate
RemoteFull-timeFresherPosted 3 weeks ago
Entry-level customer support role at Workers Town. Open to freshers with a diploma. Remote.
About the role
As a Customer Support Associate, you will serve as the first point of contact for customers, providing assistance and resolving inquiries across various channels including email, chat, and phone. Your role is essential in ensuring a positive experience for every customer, showcasing your strong communication skills and dedication to helping others.
What you'll do
- Handle customer inquiries via email, chat, and phone
- Resolve customer issues efficiently and effectively
- Document customer interactions and feedback
- Collaborate with team members to improve service quality
What you need
- Customer service
- CRM
- Communication