Customer Support Executive
DurgapurPart-timeFresherPosted today
Entry-level customer support part-time role at Workers Town in Durgapur. Open to freshers with a diploma.
About the role
As a Customer Support Executive, you will play a crucial role in enhancing customer satisfaction by assisting with inquiries and resolving issues. This part-time position is ideal for fresh graduates or those with limited experience eager to develop their customer service skills. Your responsibilities will include responding to customer queries via email and chat, ensuring a positive experience, and maintaining accurate records of all interactions.
What you'll do
- Assist customers with inquiries and product information
- Resolve issues and provide exceptional customer service
- Document customer interactions accurately
- Help maintain a positive customer experience
What you need
- Customer service
- Communication