Customer Support Specialist
RemoteFull-timeFresherPosted 1 week ago
Entry-level customer support role at Workers Town. Open to freshers with a diploma. Remote.
About the role
As a Customer Support Specialist, you will manage customer inquiries and provide assistance through phone, chat, and email. This role is ideal for recent graduates or individuals looking to start their career in the telecommunications industry. You will enhance your communication skills while efficiently resolving customer issues and delivering product information.
What you'll do
- Respond to customer inquiries via phone, chat, and email
- Provide information about products and services
- Resolve customer issues and complaints in a timely manner
- Document customer interactions and feedback
What you need
- Customer service
- Telecom
- Communication