Customer Support Specialist
RemoteFull-timeJunior levelPosted 3 weeks ago
Customer support role at Workers Town. Needs a diploma. Remote.
About the role
As a Customer Support Specialist, you will play a vital role in enhancing customer satisfaction by addressing inquiries and resolving issues promptly. Your responsibilities will include answering customer questions, providing assistance with product-related concerns, and ensuring a seamless experience for users.
What you'll do
- Respond to customer inquiries via phone or chat
- Provide accurate information about products
- Resolve customer issues promptly
- Document customer interactions for future reference
What you need
- Customer service
- CRM
- Communication