Associate Director, Client Services
MumbaiFull-time5–9 yrsPosted open since apr 2026
Senior customer support role at WPP Media in Mumbai. Needs 5+ years.
About the role
You will be the owner of transforming the agency’s digital media buying from “manual” insertion order to data and technology-driven buying, generating higher ROI for clients and higher revenue/margin. The world is moving in that direction. You will be charged with driving that for the largest media agency in India working across all the publishers, vendors and start-ups creating disruption to “traditional” way of doing business
What you'll do
- Working with cross-functional teams to drive efficiently and automation at scale
- Build out a roadmap for what is required to grow the programmatic buying business moving forward
- Participate in business proposals, leading the programmatic element and supporting in group pitches
- Establish your position as a thought leader, with demonstrable thought leadership including a deep awareness of programmatic platforms and industry trends
- Ensure at least one strategic win by secure the programmatic buying business for one of the key current clients
What you need
- MS Office
- Communication