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Senior Vice President, Client Services, India

MumbaiFull-time13–23 yrsPosted over a month ago

Leadership customer support role at WPP Media in Mumbai. Needs 13+ years.

About the role

You get to work on the biggest advertiser of the country. (We see this as a positive learning experience) Become completely familiar with the client’s organizational structure, overall business model, marketing calendar and the needs of key stakeholders Understand the Mindshare way of working and are able to navigate through the verticals

What you'll do

  • Establish leadership stance among key stakeholders both on client and agency side(basis previous experience establish what can you bring on the table)
  • Translate the client’s needs into clear direction for Mindshare and GroupM resources working on the account
  • Identify opportunity and collaborate with internal team / potential partners to deliver the best possible business solution for each client
  • Set up a mechanism to share the best work across Mindshare global and Group M India
  • Build client satisfaction by soliciting critical feedback

What you need

  • Performance management
  • POS
  • Communication

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