Assistant Manager - Collections
ThaneFull-timeMid levelPosted 1 week ago
Mid-level operations role at Yubi in Thane. Needs a degree.
About the role
developing a full stack collections platform that is powered by AI ML capabilities, that is radically changing collections within the debt industry. club with a Series B fundraising round of $137 million. Bangalore and Dubai. We plan to expand our business across the EU, USA and SE Asia over the next couple of years.
What you'll do
- Be responsible for leading Voice Operations Functions (Collections Domain)
- Managing Client and Client Servicing
- SLA management, Governance and Reporting
- Developmental initiatives for Retention and Succession planning across levels
- Operations professional, who has demonstrated capability providing strategic
What you need
- Collections
- Excel
- Data analysis
- VBA
- Reporting
- Customer service
Good to have
- Talent management
- Machine learning