L1 Support Engineer
ChennaiFull-time2–10 yrsPosted 1 week ago
Mid-level IT support role at Yubi in Chennai. Needs 2+ years.
About the role
We are seeking a highly motivated and skilled Desktop Support Engineer to join our IT team. The ideal candidate will possess a strong understanding of hardware and software fast-paced environment. The Desktop Support Engineer will be responsible for providing technical assistance to end-users, resolving desktop issues, and ensuring the smooth operation
What you'll do
- The initial point of contact for end-users experiencing technical issues with their desktops, laptops, or peripherals
- Performing basic network troubleshooting
- Setting up new computers
- Installing or replacing hardware components
- Installing operating systems or applications
What you need
- Hardware
- Troubleshooting
- Windows
- Ticketing tools
- EDR
- Working capital