Senior Associate
ChennaiFull-time1–3 yrsPosted 1 week ago
Junior customer support role at Yubi in Chennai. Needs 1–3 years.
About the role
The primary goal of this role is to ensure efficient management and timely resolution of audit queries by collaborating across teams, maintaining compliance, and supporting the audit processes to avoid delays or escalations.
What you'll do
- Act as the single point of contact for audit-related queries
- Triage, organize, and prioritize incoming queries to ensure they are addressed within defined timelines
- Work closely with internal teams (Infosec, Legal, Security, Product, Compliance, etc.) to gather and provide accurate responses to auditors
- Maintain effective communication channels between stakeholders to minimize back-and-forth delays
- Maintain a centralized repository of audit-related documents, responses, and past audits for quick reference
What you need
- Escalation handling
- Communication