Senior Product Manager
PuneFull-time8–14 yrsPosted over a month ago
Leadership product management role at Zendesk Technologies Private Limited (India) in Pune. Needs 8+ years.
About the role
Are you the kind of product leader who gets energy from turning a great product into a growth engine? If you've built product-led experiences that actually moved the needle on revenue and retention and you want to do it at scale, in a role that sits at the heart of company strategy, this is your opportunity.
What you'll do
- Own the growth roadmap: Define the product strategy for your area, tying every initiative to clear revenue and retention targets with measurable hypotheses and expected…
- Deliver a best-in-class self-serve experience: Design and optimise the full customer journey: sign-up, onboarding, activation, upsell
- Build the PM community in Pune: Establish shared standards for research, experimentation, and storytelling that raise the bar for the whole team
- Use AI responsibly: Identify and deliver high-value use cases for AI across onboarding, workflows, and recommendations
What you need
- Customer success
- Product strategy
- CRM
- Zendesk