Manager, Mortgage Loan Underwriting

About the role

The Manager, Mortgage Underwriting leads a team of underwriters responsible for assessing mortgage loan risk, ensuring high-quality credit decisions, and maintaining compliance with investor, regulatory, and company guidelines. This role drives consistent underwriting standards, partners closely with Mortgage Operations and Sales, and uses data and feedback to improve processes and support an excellent borrower experience.

What you'll do

• Lead a team of mortgage underwriters, setting clear expectations, providing coaching and feedback, and building a culture of accountability, inclusion
• Oversee complex mortgage underwriting decisions and escalations, applying sound credit judgment and ensuring adherence to investor, regulatory, and internal risk policies
• Establish, maintain, and refine underwriting standards, workflows, and quality controls to drive consistent credit outcomes, reduce defects
• Partner cross-functionally with Mortgage Operations, Processing, Closing, Capital Markets, Compliance
• Use performance metrics, quality reviews, and pipeline analytics to identify trends, manage capacity, and recommend process and policy improvements

What you need

• Underwriting
• Credit risk
• Sales
• Risk management
• Capital markets
• Compliance