Underwriting Support Specialist
BengaluruFull-time2–5 yrsPosted over a month ago
Mid-level finance role at ZIND Zillow in Bengaluru. Needs 2+ years.
About the role
As an Underwriting Support Specialist within Zillow Home Loans, you’ll join a growing India-based mortgage operations team focused on delivering accurate, timely, and scalable support across the underwriting lifecycle. The team partners with U.S. Underwriters and cross-functional mortgage operations teams to complete defined review, documentation, validation, and workflow activities.
What you'll do
- Review loan-file documentation, system data, and supporting information for completeness, accuracy, consistency, and required follow-up
- Update relevant systems, queues, trackers, and loan-file records to ensure work is accurately reflected and progresses through the applicable workflow
- Manage work in assigned queues and prioritize tasks based on established service levels, loan urgency, customer commitments, and business priorities
- Partner with Underwriting, Processing, Closing, Quality Control, Credit Specialists, and other mortgage operations teams to resolve issues and improve handoffs
- Maintain the confidentiality and privacy of borrower, customer, and employee information at all times
What you need
- Underwriting
- Loan processing
- SOP writing
- Sales
- Tableau