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Administrator - SolarWinds, Python

HCLTech·Chennai

Pay not statedJunior levelFull-time
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About the role

Raise incident tickets for all incidents resolvable by you as well as those reassigned to an SDC or 3rd-level support. Route non-global incidents to the appropriate support group or SDC Incident Management team.

What you'll do

  • Alerts from ScienceLogic monitoring systems
  • Good Knowledge on ScienceLogic support environment like discovering devices, Dynamic applications, and scheduling maintenance window
  • Good knowledge on creating dashboards in SL1 and coordinating with SL1 support on new dashboard creation
  • Good knowledge on monitoring protocols like SNMP, WMI and SL1 agent
  • Knowledge on upgrading SL1

What you need

  • 1–3 years in software engineering
  • Python
  • Telecom
  • Any graduate

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