Application Tech Support Practitioner

About the role

Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Dedicated to quality, using exceptional communication skills to keep our world class systems running.

What you'll do

• Expected to be an SME, collaborate and manage the team to perform
• Responsible for team decisions
• Engage with multiple teams and contribute on key decisions
• Provide solutions to problems for their immediate team and across multiple teams
• Lead efforts to improve operational processes and enhance system stability

What you need

• 7.5–14 years in it support & networking
• Troubleshooting
• Any graduate